If you have a general computer problem we will find and repair the cause of lock-ups, crashes, unusual slowness or internet problems. We will install critical updates, repair any operating system issues, perform optimization for faster computer speed and better performance and make sure your computer is operating properly.

If your computer has been infected with spyware or viruses, bring it in and we'll get your system running perfectly again, our cleanup includes all of the software that you need to keep your computer protected after the service.

We are a licensed reseller of AVG Anti-Virus, the number one downloaded program from CNET download.com.

If you've just bought a new computer and you simply want to transfer the documents, pictures, and e-mail from your old one, bring it in and we can do it for you, either by saving the old files to a disk or flash drive, or by transferring the old data directly to your new computer.

If your older computer is feeling its age and running slowly, we can help you decide if an upgrade is cost-effective for you and provide an estimate for the recommended upgrades.

We will exchange any defective product within 14 days of the date on your receipt (Warranties will be honored for the full term stated on your receipt).

All returns are subject to a 15% restocking fee.

Because technology changes so rapidly, we can only accept it for return within 14 days of the date on your receipt. This includes computers, monitors, laptops, printers, computer peripherals, PDAs, and networking products.

We do not offer refunds or returns on custom orders, this includes all computers, laptops, monitors, printers, peripherals, software, and accessories. If, after ordering and before final delivery, you decide that you would like to cancel your order, we may offer the product for sale in-store - Once it sells Red Suspenders will then provide a refund (Subject to a possible adjustment, depending on the time it takes to sell as well as its final sale price). Please note that this option will be offered on a case by case basis as decided by Red Suspenders General Manager.

All refunds will be provided in the form of a corporate check. If you paid by credit card, your account will credited.